Resolved – The issue affecting authentication requests has been resolved. We experienced elevated error rates and increased latency due to an issue with an upstream service provider.

Services have returned to normal operation, and we are continuing to monitor the situation.

Identified – We have identified the issue as an ongoing incident affecting one of our upstream identity providers.

The provider has implemented a fix and is reporting that error rates are decreasing. We are monitoring authentication requests as the service recovers and will provide another update once we confirm stability.

Investigating – We are seeing elevated error rates affecting authentication requests due to an ongoing incident with one of our upstream identity providers.

Our team is actively monitoring the situation and working with the provider. We will share updates as soon as more information becomes available.